As the situation with respect to COVID-19 continues to evolve, the health and safety of our AMEB community – students, teachers, examiners and staff alike – remains our highest priority. We are closely monitoring developments and will continue to be guided by the advice and directives of the Australian Government. During the disruptions to normal exam delivery, we are offering greater flexibility to reschedule and we are waiving the usual associated fees. We have also developed a suite of exam syllabus options to enable you to undertake your exam through 2020. Please visit your state office website for details, options available to you, and how you can help us keep everyone safe.
A new version of the AMEB Online Exams and Courses software was released on Monday 20 January. Please be aware that online exams and courses will not operate unless users have downloaded and installed the most recent version of the software (Version 18.104.22.168).
Why has AMEB released new software now?
AMEB tries to deliver most software and system upgrades early in the year before schools and music teaching recommences for the year. This software release encompasses system improvements that have been identified and developed over the past 12 months and will make them available for all candidates, teachers and parents from the beginning of the year.
What are the latest features?
The new software (Version 22.214.171.124, released on 20/1/20) incorporates the following:
How do I download and install the new software?
The new version of the software can be accessed here. The process for installing and downloading software will be exactly the same as it has been for previous software updates. If you’re unsure or would like some advice, we encourage you to watch our video tutorial below:
What if I have trouble installing the new software?
The AMEB Customer Support Team is available to assist customers experiencing problems with the new software. To help us in helping you, we ask that you collect screenshots or records of any error messages you receive so that we can diagnose and address any problems you might be experiencing.
The AMEB Customer Support Team can be contacted by using the Support feature within the site or by using:
Phone: 1300 725 709